Job Responsibility
- To process customer sales order
- To process CN & DN to customer
- Prepare price quotations and product information to customers.
- Handle customers’ inquiries and complaints including return stocks.
- To process and coordinate for sample requests.
- Develop new packaging design (including stickers) for customers on new products.
- Replenish packaging with procurement according to customer’s approved artwork and update the customer for the order quantity.
- To monitor on-hand packaging closely with production, procurement and supply chain, update to customer from time to time, assist customer to write off unused packaging.
- To monitor inventory for the stocks and update customer from time to time
- Communicate well with sales admin, production, supply chain, procurement, QA, R&D and logistics.
- Communicate important feedback from customer internally with superiors as well as support sales admin for administrative matters.
- Update customer about the delivery, stock status, issues from time to time
- Get pre-mature release approval from customer.
- Scheduled appointments/ meetings with customers regularly (through web meeting, con-call etc) independently
- Generating report and do a summary when assigned.
- Analyse all internal stock reports and monitor the production output to ensure customers receive the order in time.
- Assist sales manager on any work-related daily task and prepare monthly sales reports, market intelligence reports to identify all new business opportunities to expand business with existing customers.
- To propose sales plans and activities to customers to achieve sales targets.
- Attend to customers for the factory visits.
- To check the invoices to customer and monitor payment made by customer.
Job Requirements
- Qualification Required: Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, or Professional Degree in any field.
- Minimum 2-3 years of working experience in FMCG and knowledge of international/export trade is an advantage.
- Language Proficiency: Excellent in English (as the candidate needs to liaise with the overseas market)
- Preferably Junior Executives specializing in Sales – Corporate or equivalent.
- Self-motivated and aggressive in achieving the sales target.
- Able to work in fast fast-paced and demanding environment.
- Well versed in MS Office applications and familiar with ERP/SAP System
- Resourceful, trustworthy, results-oriented with good interpersonal and negotiation skills.
- The candidate must be willing to travel both locally and overseas independently.
- 1 Full-Time position(s) available.