Sales Planner




Shah Alam, Selangor, Malaysia

Job Responsibility

  • To process customer sales order 
  • To process CN & DN to customer
  • Prepare price quotations and product information to customers.
  • Handle customers’ inquiries and complaints including return stocks.
  • To process and coordinate for sample requests.
  • Develop new packaging design (including stickers) for customers on new products. 
  • Replenish packaging with procurement according to customer’s approved artwork and update the customer for the order quantity.
  • To monitor on-hand packaging closely with production, procurement and supply chain, update to customer from time to time, assist customer to write off unused packaging.
  • To monitor inventory for the stocks and update customer from time to time
  • Communicate well with sales admin, production, supply chain, procurement, QA, R&D and logistics.
  • Communicate important feedback from customer internally with superiors as well as support sales admin for administrative matters.
  • Update customer about the delivery, stock status, issues from time to time 
  • Get pre-mature release approval from customer.
  • Scheduled appointments/ meetings with customers regularly (through web meeting, con-call etc) independently 
  • Generating report and do a summary when assigned.
  • Analyse all internal stock reports and monitor the production output to ensure customers receive the order in time.
  • Assist sales manager on any work-related daily task and prepare monthly sales reports, market intelligence reports to identify all new business opportunities to expand business with existing customers.
  • To propose sales plans and activities to customers to achieve sales targets.
  • Attend to customers for the factory visits.
  • To check the invoices to customer and monitor payment made by customer.

Job Requirements

  • Qualification Required: Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, or Professional Degree in any field.
  • Minimum 2-3 years of working experience in FMCG and knowledge of international/export trade is an advantage.
  • Language Proficiency: Excellent in English (as the candidate needs to liaise with the overseas market)
  • Preferably Junior Executives specializing in Sales – Corporate or equivalent.
  • Self-motivated and aggressive in achieving the sales target.
  • Able to work in fast fast-paced and demanding environment.
  • Well versed in MS Office applications and familiar with ERP/SAP System
  • Resourceful, trustworthy, results-oriented with good interpersonal and negotiation skills.
  • The candidate must be willing to travel both locally and overseas independently.
  • 1 Full-Time position(s) available.